Hey,
Thanks for raising this to us, If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link:
If you are using a WIFI connection, then you may check these links to improve your home network.
If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.
To send a PM, please refer to this link: How do I private message (PM) in the community
@Meganfrance wrote:
Hi,
I live at Grange in Brisbane and my home Internet is not working. Is there a current NBN issue in my area? There is no issue listed on the TPG NBN service page. Thanks
