TPG Community

Get online support

NBN with broken phone line

donc
Level 2

Hi there,

 

I have a broken phone line from Street Pole to my house. Who should I contact to get it fix? I got a NBN home phone package plan.

 

Cheers

 

Don

1 REPLY 1
Anonymous
Not applicable

Hey, @donc.

 

Welcome to the community and thanks for raising this to us.Please post a photo(s) of the broken phone line on this thread also send me a private message with your account details (Username/Customer ID together with the address on file). I wil lraise this to our Engineering Team to coordinate with NBNCo.

 

How do I private message (PM) in the community

 

Regards,

 

 

Hi there,

 

I have a broken phone line from Street Pole to my house. Who should I contact to get it fix? I got a NBN home phone package plan.

 

Cheers

 

Don