NBN

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Level 1

My NBN Fibre to the curb (FTTC) did not come with the NNCD that you need to connect the modem. Please resolve my issue...

1 REPLY 1
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Moderator

Hi @Roman1,

 

Welcome to TPG Community!

 

We have located the account using your community details. As per checking, your address is classified by NBN Co. to be on Service Class 32, which means that it is NBN Fibre to the Curb (FTTC) serviceable and a technician is required to install the Distribution Point Unit (DPU) and the Network Connection Device (NCD).

 

We can see that you have been in touch with one of our provisioning case managers who advised you about the technician visit schedule.

 

Should you have further queries, feel free to to drop us a message. Cheers!