NBN

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Level 1

Our NBN is not working. Everything seems to be working with LED lights flashing green correctly, although there is no internet.

 

Ag Pro Australia 

xxxxx

 

Please call me to discuss issue.

 

With thanks 

Nick Petropoulos

 

 

2 REPLIES 2
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Moderator

Hi @agpro,

 

We have experienced an unplanned outage affecting all of our customers. Affected customers has experienced difficulty accessing internet, TPG My Account and using home phone services.

 

Our Network Engineers have immediately engaged and resolved the issue. Customers should see services progressively restored as the restoration continues.

 

In the meantime, you may check this community article for updates: https://community.tpg.com.au/t5/Broadband-Internet/UPDATE-Outage-Notification-NBN-ADSL-TPG-FTTB-Inte....

We appreciate your patience and our sincerest apologies for the inconvenience.

 

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Level 1

Very common with TPG. Time to switch over to other provider