NBN50 Trial

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Level 2

Long time customer currently on NBN12 after switching from ADSL2+.

I find that my internet is often at 1-2mbs causing streaming issues and work call/video drop outs which is unacceptable.

Do TPG offer one week trial upgrades to check performance on NBN50? My contract expires in 3 months and at this stage I'll be changing to another provider who offer me around 30mbs for the same price I pay with TPG for 11mbs max (which is often at 10% of that).

Thanks,

Aaron

1 REPLY 1
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Moderator

Hi @Aaronw85 , we'd like to arrange one of our senior specialists to contact you to address the concerns raised. Please send us a private message with your TPG customer ID, username and complete address.

 

To send a PM, please refer to this link: How do I private message (PM) in the community