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NO INTERNET CONNECTION

Level 1a
It has been the whole day since I don't have an internet here in Melbourne CBD area. What is happening? There's no planned maintenance notice or any sort that my internet would be suffering like this. I've done all the resetting and all the reboting nonsense and it's still not working. Can you please fix it. There's not even a warning.
1 REPLY
Moderator

Hi @rheamasancay,

 

Thanks for raising this matter to us. We've managed to check your account records and it shows here that you have already contacted our help desk and did some troubleshooting. Please let me know should you need further assistance.

 

Kind regards,
Mc