Nbn all lights green but internet light red first time connection

[ambernova777]

My nbn was installed and activated today, however the internet light is red while all others are green. I have tried restarting but still nothing.

[Anonymous]

Hi @ambernova777,

Welcome to the community!

I would love to help. Is it possible for you to take a photo of the modem/router's status and post it on this thread?

Cheers!