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Nbn box light flashing

chenchen97
Level 2

Hi,

There was a storm in my location last night, and the interenet connection has dropped out in the morning. I notice all the lights on the Nbn box except for the power light are flashing. As far as I can see, there are no outages in my area . I've tried calling technical support for 1hr+ and I was not able to get through. Thanks! 

1 REPLY 1
Shane
Moderator

Hey, chenchen97

Let us have a look and see the status oft he NBN Box. Please send us a Private Message with your details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community.

 

Regards,

 

 

Hi,

There was a storm in my location last night, and the interenet connection has dropped out in the morning. I notice all the lights on the Nbn box except for the power light are flashing. As far as I can see, there are no outages in my area . I've tried calling technical support for 1hr+ and I was not able to get through. Thanks!