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Nbn down? No technical support!

Level 2

Hi there I've been on hold for over 45 minutes.


NBN is down and looking for information but this is insane!.


Also no live chat option is a problem.


I have no indication of wait time or progress. 

What do I do??


Hi @Mike1,


Welcome to TPG Community!


We apologise if you can't get a hold of our technical team and if you're having issues with the service.


We have located the account using your community details. We can see that your connection is up and running for more than 11 hours. 


If you're still having trouble connecting to the internet, please let us know so we can investigate further. Thank you.