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Nbn down at donvale

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Level 1a
Hi,
The black modem seem unable to connect any Internet connect. I wondering if it because the NBN is down in our area?

Thanks.
1 REPLY 1
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Moderator

Hi @sekundes 

 

Welcome to the Community!

 

Your service was indeed affected by an NBN outage. From what I can tell, NBNCo reported an outage at 7:39PM AEDT yesterday (December 16) but was declared resolved at 8:43PM AEDT last night as well. They detected a potential faulty optical node.

 

It appears that your modem has been connected since 7:47PM AEDT last night. Let us know if you're still having difficulty connecting online.

 

Regards,

Will