Nbn hfc dopping out

[philcoal]

The nbn hfc has been up and down at least 3 times in the last hour. Im trying work and kids are trying to do schoolwork. What's happening?

[KarlB]

Hi @philcoal 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[KarlB]

Hi @philcoal 

I have requested for our Helpdesk Team to investigate and requested for someone to call you back ASAP.

Regards,

Karl