Nbn hfc dopping out

Highlighted
Level 1c
The nbn hfc has been up and down at least 3 times in the last hour. Im trying work and kids are trying to do schoolwork. What's happening?
2 REPLIES 2
Highlighted
Moderator

Hi @philcoal 

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

Highlighted
Moderator

Hi @philcoal 

 

I have requested for our Helpdesk Team to investigate and requested for someone to call you back ASAP.

 

Regards,

Karl