Hi @RCAMEJO,
We strongly recommend to check the service status here, https://www.nbnco.com.au/support/network-status if you have NBN. You can also visit our service status page at https://www.tpg.com.au/support/servicestatus.
If you require further help, do not hesitate to send your TPG account details privately.
How do I private message (PM) in the community
Regards,
Angeli
