Nbn outage in The Gap, Brisbane

[Dodgeybp]

Anyone know if there is an nbn outage in the gap. Our Nbn hfc has been out for two days. No reported outages on nbn co website. Nbn hfc modem arris cm8200 shows solid power light, solid downstream light, flashing upstream light, online light is off? We had a big storm about two days ago. Logged a ticket but no response from tpg yet. Interestingly I now have VoLTE showing up in my phone, and voice service available through the tpg app connection test, which I haven't seen before.

[Anonymous]

Hi @Dodgeybp,

Let us help check the status of the connection and see what causing issues with the service. Could you shoot us a PM with your details so we can proceed with the initial investigation.

How to send a PM? 

Regards,

Anyone know if there is an nbn outage in the gap. Our Nbn hfc has been out for two days. No reported outages on nbn co website. Nbn hfc modem arris cm8200 shows solid power light, solid downstream light, flashing upstream light, online light is off? We had a big storm about two days ago. Logged a ticket but no response from tpg yet. Interestingly I now have VoLTE showing up in my phone, and voice service available through the tpg app connection test, which I haven't seen before.