Nbn router flashing red

[byanto82]

My nbn router connection light has been flashing red. I have checked that my suburb doesn't have an outage. I have tried restarting the router and have hit the reset button. My home phone line isn’t working as well. Tpg please help. Any assistance would be appreciated.

[Shane]

Hey, @byanto82 

Let us help check what causing issues with the service and get to the bottom of this. Could you shoot us a PM with your details so we can proceed with the initial investigation.

How to send a PM? 

Regards,

My nbn router connection light has been flashing red. I have checked that my suburb doesn't have an outage. I have tried restarting the router and have hit the reset button. My home phone line isn’t working as well. Tpg please help. Any assistance would be appreciated.