Nbn speed

Level 2
Nbn download keeps lagging.
It cuts alot. Can not watch Netflix without lagging
TPG speed test is not correct. I test with TPG and it says 54 Mbits
I check with four to five different online speed test and I get 9Mbits and max is 12Mbits

Hi @zbarakat , we've created some articles that will help you troubleshoot the Slow speed issue.


If you are using a WIFI connection, then you may check these links to improve your home network.


If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.


To send a PM, please refer to this link: How do I private message (PM) in the community