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Need contact - flashing & clicking

JenTap86
Level 2
Nbn box is clicking and flashing red. Cannot get through vis phone. No outages in the area. Need someone to check and correct asap. Internet needed for work!
Thank you
1 REPLY 1
Shane
Moderator

Hi @JenTap86,

 

Let us help check the status of the connection and get to the bottom of this. Clicking NBN box and a flashing red light means a potential line fault. Could you shoot us a PM with your details so we can proceed with the initial assessment.

 

How to send a PM? 

 

Regards,

 

Nbn box is clicking and flashing red. Cannot get through vis phone. No outages in the area. Need someone to check and correct asap. Internet needed for work!
Thank you