Network fluctuations

[hijns0918]

My NBN network has kept dropping out since last week, It lags every 5-10 minutes when I'm watching TV or playing games. My computer is connected with a network cable, I've tried restarting my router and NBN devices but that doesn't work, what should I do?

[Shane]

Hi @hijns0918,

Let us help identify the cause of this connection dropouts, could you shoot us a PM with your details to better understand the situation at the same time proceed with initial investigation.

How to send a PM? 

Regards,

My NBN network has kept dropping out since last week, It lags every 5-10 minutes when I'm watching TV or playing games. My computer is connected with a network cable, I've tried restarting my router and NBN devices but that doesn't work, what should I do?