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New NBN Connection not active

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Level 1b
I received the new modem 2 days ago and have it is connected. I organised the NBN Connection to begin on the 14th April when we took possession of our house but still no light on the internet on the modem.
1 REPLY 1
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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards