New NBN100

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Level 1b
Hi All,
New to the Community
NBN home service activation and Technician visit Scheduled for today afternoon. Currently on ADSL2 plus.
NBN Devices received and are ready to connect. Hope everything goes smooth.
3 REPLIES 3
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Moderator

Hi @Alfa ,

 

Welcome to the community!

 

We're looking forward for the completion of your NBN service installation today, in the event that you require assistance do not hesitate to post it on this thread, cheers!

 


@Alfa wrote:
Hi All,
New to the Community
NBN home service activation and Technician visit Scheduled for today afternoon. Currently on ADSL2 plus.
NBN Devices received and are ready to connect. Hope everything goes smooth.

 

Highlighted
Level 1b

Hi @Shane ,

 

Thank you for offering help.

The service is now activated, up and running. Great.

 

I now have a 5G WiFi icon, in addition to the normal one.

While doing a speed test with the normal WiFi connected, I get only somewhere 45 Mbps download speed and 18 Mbps upload. 

On the other hand, with the 5G Wifi conneccted, i get the expected 100Mbps / 20 Mbps.

Is this a normal result..?

 

Thank you

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Moderator

Hi , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and look into this.

 

To send a PM,please refer to this link: How do I private message (PM) in the community