New NBN50 - Speed Questions

[ShaneNBN]

New to NBN on the NBN50 Plan.

Can I get some advice on the connection speed, as it is less than half of 'typical speed'. No Phones connected and router in isolation.

Initial, reboot, and speedtest result attached.

[Shane]

Hi @ShaneNBN,

Welcome to community!

I was able to locate your account using your community details. I ran initial tests on your connection and it shows a passing speed on the line. I would like to arrange a call from one of our Technicians to check if there can be an improvement to the connection speed on the line.

I'd like to get your best contact number and preferred time.

In case you need a reference: How to send PM.

Cheers!