No ADSL and Internet light

[Prasanna92]

Hi , 

I face issue in connecting my internet suddenly . My Modem doesn't show ADSL or Internet LED light . 

Kindly support in this please . 

Regards,

Prasanna 

[Riezl]

Hi @Prasanna92,

Welcome to TPG Community!

We have located the account using your community details. We can see that the issue has been escalated to our Engineering Team and they have raised this to Telstra who committed to send a technician anytime between now and 02/Jul/2019.

The team is closely monitoring this case and the case engineer will contact you once a new update becomes available.

Let us know if we can be of any assistance.Thank you.