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No “Estimated Restoration” time??

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Level 1
Yo TPG why isnt there an “Estimated Restoration” time provided (for the Frenchs Forest area) Cant you ask the third party when they expect the maintenance to be done? When can we expect it to be done? Been without Internet for 8 hours now....

https://www.tpg.com.au/servicestatus.php?category=36&timeframe=now
1 REPLY 1
Moderator

Hi @JJ92,

 

Welcome to the Community! 

 

Thanks for raising this with us.

 

I've checked this outage and this should now be cleared.

 

I've searched for your account via your Community details but cannot confidently verify the details.

 

Please send us a PM with your customer ID details; we want to check your account to confirm that your connection.

 

Regards,