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No Internet Connections since 2 weeks - Parafield Gardens - Is TPG doing Planned Maintenance

Level 1

Hi 

 

Can anyone advise, why there no internet connection  since 2 weeks now , at Andrew Smith Drive, Parafield Gardens, 5107. 

Thank You

Kris.

1 REPLY
Moderator

Hi KrisK,

 

What type of service do you have? If it is NBN, the planned maintance yesterday in your area was already resolved.

 

https://www.tpg.com.au/servicestatus.php?category=36&timeframe=last24

 

Salisbury (SA) customers

Service Affected:
NBN
 
Outage Started:
Friday 22 September 2017,  7:30 AM AEST
 
Estimated Restoration:
Friday 22 September 2017, 3:30 PM AEST (8hours )
 
Severity:
 
Source:
Third Party Carrier
 
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.

 

Have you contacted our Helpdesk team for assistance since the issue has been ongoing for 2 weeks now?