No Internet Connections since 2 weeks - Parafield Gardens - Is TPG doing Planned Maintenance

[KrisK]

Hi 

Can anyone advise, why there no internet connection  since 2 weeks now , at Andrew Smith Drive, Parafield Gardens, 5107. 

Thank You

Kris.

[MarN · Accepted solution]

Hi KrisK,

What type of service do you have? If it is NBN, the planned maintance yesterday in your area was already resolved.

https://www.tpg.com.au/servicestatus.php?category=36&timeframe=last24

Salisbury (SA) customers

Service Affected: NBN

Outage Started: Friday 22 September 2017,  7:30 AM AEST

Estimated Restoration: Friday 22 September 2017, 3:30 PM AEST (8hours )

Severity:

Source: Third Party Carrier

Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.

Have you contacted our Helpdesk team for assistance since the issue has been ongoing for 2 weeks now?