No Internet connection

[Rhari20]

I lost my internet connection on Monday. I was told by consultant that the plan will be upgraded and internet connection reestablished within 48 hours. I still do not have any internet. Really unhappy as I tried online chat multiple times and phone with no success.

[KarlB]

Hi @Rhari20,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number so can help with your query.

Kind regards,
Karl