Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
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Thank you, Peter for the reply. I would like to report that TPG escalated the issue to NBN Co. and the unplanned outage was fixed early this morning. This was approximately 14 hours of downtime. It was a bit of a nuisance because I was running a maintenance task on a remote system and I was not able to monitor it.