No NBN connections

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Level 1c
There is no internet connection in my unit since last Thursday and the phone isn’t working either. What seems to be the issue?
1 REPLY 1
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Moderator

Hi @amitbajra9,
 

Welcome to the community!

 

We're sad to know that you're having issue with the service. We'd love to help see the status of the connection and get to the bottom of this. To better understand the situation, PM us your account details (Username/Customer ID together with the address on file).

 

In case you need a reference: How do I private message (PM) in the community

 

Cheers!