TPG Community

Ask, answer and talk about our products

No connection in Gosnells

Level 1

We dont have internet since last friday morning which is 29th of september. We were told it will be fixed by yesterday night. its already a week now. We had to pay more for our excess data on our mobile plans. What the hell is going on. We are not gonna pay for this months bill for the trouble you have given us. address: 5 king street gosnells 6110.

1 REPLY
Moderator

Hi lakshan981,

 

Telstra already lifted the outage notification. I did a line test and confirmed there is no network issue anymore. Your modem has sync now but not online. Please reconfigure your modem with the TPG settings to get the internet working.