No internet FTTB

abmessage
Level 2
Hi. My fttb internet connection went down at about 6 pm this evening. I've tried restarting the modern and pulling cables out and putting them back in but it hasn't helped. The modern is working but the internet light remains off. The wait time for tech assistance is 3/4 hour so I thought I'd post here and see if someone else is experiencing the same or it's just my connection. I'm in Redfern near Moore Park in Sydney. There's nothing on the tpg sure to indicate any outages. It's been down for over an hour.
1 REPLY 1
Anonymous
Not applicable

Hi @abmessage, we appreciate your effort in taking the time to troubleshoot. We have checked the status of your connection and it shows stable for more than a day now.

 

If you're still having trouble, please let us know so we can investigate further. Thank you.