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No internet connection Surrey Hills VIC

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Level 2

I have not internet connect since yesterday. Have lodged tickets online through the app with no updates. Also checked NBN outage website and my address is not affected. Online chat does not work and no one answers phone calls. 

 

When will my internet be up and running again?

Working from home also worsens the situation

2 REPLIES 2
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9

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Moderator

Hi Lee77,

I have noted that there was a unplanned network outage from  nbn  but its has been resolved by nbn  around 12PM  today so can you check now and make sure your internet is up and running.

Regards

JayeshP9.