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No internet connection since 4/5/2020

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Level 1a
Hello, My internet has been down for four days, I have connected the modem correctly and have tested new cables and have still not been able to make a connection. It’s been working perfectly since installation until now. I’ve sent messages through the TPG application but haven’t received a reply.
2 REPLIES 2
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Moderator

Hi @neonblue 

 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

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Moderator

Hi @neonblue 

looking at your account now 

Thanks 

Rajen