No internet connection since last 2 days at Parramatta Area

[neelavra]

Hi Team,

I do not have an Internet connection for the last 2 days.

WHAT IS THE LATEST ON THIS ISSUE ? MY CALL TO TPG HAS BEEN ON HOLD WITH NO INFORMATION WHEN IT WILL BE ANSWERED. I NEED AN UPDATE

I checked the NBN website is says the following 

Current nbn® network status

Search result at 23 Jan 3:38pm

Result based on local time zone at address.

An unplanned outage is affecting the network

LOT 1 UNIT 39 37 CAMPBELL ST PARRAMATTA NSW 2150 Australia

Change address

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We are investigating a network outage in your area. Your service may experience a partial or total loss of connectivity. Restoration is underway.

For more information please contact your service provider.