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No internet connection since yesterday

Yeehoy
Level 2
Level 2
‎03-02-2020 10:31 AM
My NBN internet has been down since 3pm yesterday. Never been this long. Waiting on tech support more than 30 mins but just getting the usual recorded message.
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2 REPLIES 2
Anonymous
Not applicable
‎03-02-2020 11:22 AM

Hi @Yeehoy,

 

Welcome to TPG Community!

 

We have located the account using your community details.

 

As per checking, NBN Co. has identified a network fault affecting the services in your area and NBN technicians are doing their best to rectify this as soon as possible.

 

We sincerely apologise for the inconvenience this is causing you.

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Anonymous
Not applicable
‎04-02-2020 09:44 AM

Hi @Yeehoy, NBN Co. tagged the issue as resolved and your service should be working properly now.

 

Should there be any issues, feel free to message us so we can investigate further. Thank you.

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