No internet connection

[JamieDuong]

Hi, my internet is disconnecting on early this morning.
There is no light at ADSL sign. The respond said Destination is unreachable.
I did check everything.

[Anonymous]

Hi @JamieDuong,

Welcome to the community!

I was able to locate your account using your community details and ran initial tests on your connection. It shows a line fault causing the service not to work; I've seen that you have been in contact with one of our Technicians today and this has been raised to our Engineering Team.

Assessment usually takes 24-48hrs and you will receive further update from the assigned Engineer via SM or Phone call. Let me know should you require further assistance.

Cheers!