No internet connection

[andrewfoster]

Hello! I recently got an sms from tpg saying my internet was being shaped due to high usage exceeding my plan. I now have no nbn internet connection thru home wifi.
Have rest modem and devices but nothing.
Happy to pay for short term excess use.
Andrew

[JayeshP9]

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9