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Hi @a1785845
Welcome to the Community!
Using your community details, I was able to check your account and review the case. Based on the ticket that our Engineering Team has raised to NBNCo, there's a network fault that NBNCo is investigating. Unfortunately, as of yesterday's update, NBNCo was not able to provide an Estimated Time of Restoration (ETR) yet.
Our Engineering Team is closely monitoring this case. Further updates will be provided to you directly via SMS or phone call.
Regards,