No internet in Brisbane

[Jane2008]

My internet all of a sudden went off while I was sending a work email. Lights are flashing on modem but internet light is blacked out. Checked my address on NBN and there is no maintenance happening at my address. Could not send a chat for assistance, kept getting a message to try again later. Also received a message saying Huawei cable error 8180. But cables are all connected properly.

[Jane2008]

Just got off chat after waiting 3 hrs, and there is nothing they can do, account is all paid up. Have to wait for a technician to call, (maybe tomorrow) will be heading off to Vodafone tomorrow, this is ridiculous 😡😡 I better not lose my job because of this 😡😡

[Jane2008]

Day 2 about to start work and still no internet 😡😡