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No internet or phone line connection with my adsl2 home phone since this morning

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Level 1b
Hi There,
No internet or phone line connection since this morning (20 May 2020) with our adsl2 home phone at North Melbourne. Tried calling customer service. Cannot get through. Any help really appreciated. -Viji
2 REPLIES 2
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Moderator

Hello Arden,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

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Level 1b
Hi Peter,
Can you please call through tpg help line to share those info you asked for. Thanks.