No internet

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Level 1
There has been no internet the whole day. The ADSL and internet light n the modem won't turn on. I've tried unplugging and plugging, turning off to reboot but internet still won't connect. Please advise.
1 REPLY 1
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Moderator

Hi @tracyw205,

 

We are able to locate your account using your community details and we've seen you have been in contact with one of our Technicians and the issue has been escalated to our Engineering Team

To avoid redundancy and confusion, please see our response to your initial post located here.

 

Let us know should you require further assistance.

 

Cheers!