No internet

[Nmetuarau]

The technician came out and said he’s done everything on his end yet internet still not working can you please turn it on cheers

[David_M]

Hi @Nmetuarau 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @Nmetuarau 

It says you will be on NBN-HFC.

Has NBN installed a black NTD box that connects to a coax socket, and are all the lights on it green?

thanks,