No internet

kchul22
Level 2
From last Wednesday, there is no internet and Thursday morning I reported. But I have not had any reason and fix it from TPG YET.
The advisor from TPG told me Friday afternoon it would be fixed.
I already lost time for my work during 2days.
Please reply for this
1 REPLY 1
Shane
Moderator

Hi @kchul22,

 

Welcome to the community!

 

I am sad to know that you're having issues with the service. I would love to help and see the status of the connection. To better understand the situation, drop me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Regards,

 

 

 

 

 

From last Wednesday, there is no internet and Thursday morning I reported. But I have not had any reason and fix it from TPG YET.
The advisor from TPG told me Friday afternoon it would be fixed.
I already lost time for my work during 2days.
Please reply for this