TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

No internet

Mightyowner
Level 2
Level 2
‎29-12-2022 09:35 AM
Since yesterday afternoon, wifi was connected, but no internet, tried off the box and reopen, didn’t work. Can any one help me to find it out?
0 Likes
Reply
3 REPLIES 3
Anonymous
Not applicable
‎29-12-2022 09:53 AM

Hi @Mightyowner,

 

Let us help check what causing issues with the service and get to the bottom of this. Could you shoot us a PM with your details so we can proceed with the initial investigation. 

Also send a picture of the current lights of the NBN box and the modem.

 

How to send a PM? 

 

Regards,

 

Since yesterday afternoon, wifi was connected, but no internet, tried off the box and reopen, didn’t work. Can any one help me to find it out?

0 Likes
Reply