No internet

fusteven2009
Level 2
I cannot access to internet since this afternoon. I checked NBN outage for my street, but without issue. There is thunderstorms/lightning occurring in my area. Pls help to fix this issue, we need internet for work. Thanks!
2 REPLIES 2
Angeli
Moderator

Hi @fusteven2009

 

Welcome to TPG Community! 

 

We're sorry about this and let us check on your service status. Send us a private message with your TPG customer ID or username and we'll take it from there. 


How do I private message (PM) in the community

 

Regards, 

Angeli
 

fusteven2009
Level 2

Hi Angelo. My customer ID is ********. Username is ********. Thanks