I recently changed plans from NBN50 to NBN100 (Request: 6437392) but I am not seeing any change in speed.
I received the email saying it got changed over (dated: 18-Mar-2020), I have turned power off to the router several times (TP-Link Archer VR1600v), waited 30secs and restarted it. But I get no change in Speed from NBN50. I have also Factory Reset the router and that has not worked either.
Has it actually been changed over or is there something else I am supposed to do?
Welcome to the community!
There are different cause of Transfer/Speed Issue that you may experience.
In the event that you experience dropouts via Wireless/Wi-Fi connection we did an article that you may find helpful see links below.
We have created this article that can guide you on How to Check for NBN Network Outage
In your case we've seen that our Account Specialists has been in contact with with you and advised the updates.
Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/ and we'd be glad to assist you.