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No upload

GinaP
Level 2
Level 2
‎15-01-2023 02:54 PM
Hi 👋 I have just changed from nbn to broadband thru iiNet.
Now I have no upload and no solution from iiNet. The modem was reset yesterday but I have nice service ☹️ Can you please advise. Many thanks GinaP
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GinaP
Level 2
Level 2
‎15-01-2023 02:55 PM
I hav no service that I can use.
The down load is at 15-18 mb … upload 0.
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Shane
Moderator Moderator
Moderator
‎15-01-2023 04:01 PM

Hi @GinaP,

 

Since the issue you're having is related to your iiNet account kindly reach out to them as though TPG and iiNet is under the same umbrella we still operate independently of each other.

 

You can visit their Facebook page at https://www.facebook.com/iiNet/ or call their support hotline at 13 22 58 to request help

 

 

 

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