Not happy

Level 1a

hi Tpg 

am a very unhappy 

paying on time loyal customer

our wifi is always dropping out especially when I go into my bedroom

sooooo annoying makes me want to switch competitors 

please help me am desperate 

please fix this ASAP 

also am pretty sure NBN

has been installed in my street across the road from me 


kind michelle 



We're sorry to know that you're having issues with the service and we apologise for the inconvenience this is causing you, @Michelle78.


We'd like to identify what is causing the issue and check what can be done to resolve it.


We have tried to locate the account using your community details, but we were unable to find a match.


Please PM us your TPG customer ID, username and address so we can pull up the account.


To send a PM, please refer to this link: How do I private message (PM) in the community