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Not receiving 'forgot password' emails

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Level 1a

For the last month or so I am not receiving any password re-set links from various legitimate places when I click the 'forgot password' link on various websites. It doesnt go through to my junk mail folder either. Are there any special spam filters on that I can't see? It is really annoying having to email directly to ask them to give me a password.

1 REPLY 1
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Moderator

Hi @Marimari ,

 

Welcome to TPG Community!

 

Thanks for bringing this matter to our attention and we sincerely apologise for the inconvenience. Kindly confirm via private message your TPG account username or email, so we can take a closer look as to what needs to be done to get this issue resolved at the soonest time.

 

How do I private message (PM) in the community

 

Best regards,

Angeli