TPG Community

Get online support

Outage in Caroline Springs

Drwtel
Level 2
Is there an outage in Caroline Springs as my internet and mobile phone have no coverage since about 1pm today???
1 REPLY 1
Shane
Moderator

Hi @Drwtel ,

 

A fibre cable cut which affected mobile and NBN services for some of our customers in the Kings Park, Victoria and suburb nearby has been resolved and services are now restored. We apologise for any inconvenience and thank you for your patience while we worked to resolve the situation.

 

In the event that you are still having issues with the connection, please let us know so we can proceed with the initial investigation.

 

Regards,

 

Is there an outage in Caroline Springs as my internet and mobile phone have no coverage since about 1pm today???