Outage in Mont Albert

Level 2

Please can someone tell me if we have a NBN outage in Mont Albert (3127)??


Hi @pmkall32,


For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage.


Check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage 


If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: Troubleshooting No Internet Connection


In your case, we cannot see any issues with the network and your connection appears to be stable. If you need further assistance, feel free to message us. Thank you.