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Outgoing email is being rejected as spam

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GW1
Level 2
Level 2

Hi,

 

When I try to send an email through outlook and there is a @TPG.com addressee I receive the following message:

 

Message rejected as it appears to be spam. Use SMTP AUTH, PostOffice, or contact the Postmaster Team

 

Al appears well if there is no tpg addressee.

 

Help!

1 ACCEPTED SOLUTION

Accepted Solutions
Shane
Moderator

Hi @GW1 ,

 

Welcome to the community!

 

We did an article that you may find helpful this will guide a basic troubleshooting about SMTP Authentication issue.

 

Please see link below.

 

Cannot Send Email Rejected by the Server/Banned from using SMTP 

 

Let us know how it will go.

 

Cheers!

View solution in original post

1 REPLY 1
Shane
Moderator

Hi @GW1 ,

 

Welcome to the community!

 

We did an article that you may find helpful this will guide a basic troubleshooting about SMTP Authentication issue.

 

Please see link below.

 

Cannot Send Email Rejected by the Server/Banned from using SMTP 

 

Let us know how it will go.

 

Cheers!

View solution in original post